Terranova Help Centre home page
Submit a request
  1. Terranova
  2. FAQ
  3. Returns

Articles in this section

  • How is a refund made?
  • What should I do if the amount refunded is not correct?
  • Can I return pieces from the same order at different times?
  • Why was my return rejected?
  • What happens if my parcel is lost?
  • What should I do if I want to return a faulty item?
  • What should I do if I receive a wrong item?

What happens if my parcel is lost?

  • 26 October 2020 16:51
  • Updated
Follow

Don’t worry! Contact us at helpme@terranovastyle.com and we’ll find a solution together.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • Returns in Slovenia
  • What should I do if I want to return a faulty item?
  • Why was my return rejected?
  • What should I do if I receive a wrong item?
  • Shipments
Terranova
Български Bosanski Čeština Deutsch Deutsch (Österreich) Español Français Hrvatski Italiano Polski Română Slovenčina Shqip Srpski