PRIVACY POLICY

1) DATA CONTROLLER

Teddy S.p.A., via Coriano n. 58, Grosrimini, blocco 97, 47924 Rimini (RN), Tel. (+39) 0541 301411, Fax (+39) 0541 383430, E-mail helpme@terranovastyle.com

2) DATA PROTECTION OFFICER

PRIVACY365 Italia S.r.l., viale Berna 9B, 47924 Rimini (RN), E-mail dpo@terranovastyle.com

3) PURPOSES, LEGAL BASIS, STORAGE RETENTION PERIOD AND NATURE OF THE
PROCESSING

Personal data, depending on the actions carried out by the data subject, will be processed for the following
purposes:

a. Terranova Loyalty Program membership

- The legal basis of this processing is the need to perform a contract of which the data subject is party, pursuant to the “General Terms and Conditions of the Terranova Loyalty Program”;

- If the person concerned is a minor, the parental responsibility operator must make the signature.

- The retention period of personal data processed for this aim is the contract period and, in case of litigation, for the whole duration of it, until all the appeal actions terms will be exhausted;

- Personal data is essential to execute the request and the eventual rejection will determine the inability to activate the Fidelity Card.

b. Send brochures and marketing material (direct marketing), also by email or SMS (mailing list, offers,
etc.):

- The legal basis of this process is the explicit consent of the data subject;

- The data retention period for this purpose is valid until the data subject asks for the unsubscription from the promotional service/sending of newsletters. We remember that the consent could be revoked at any time without that the lawfulness of processing based on consent before its withdrawal is affected;

- The provision of personal data is optional and the eventual rejection will determine the inability to receive brochures and marketing material.

c. Analyze consumption habits and choices (profiling), carry out market research (surveys and analysis of Customer satisfaction):

- The legal basis of this processing is the explicit consent of the data subject;

- The data retention period for this purpose is valid until the data subject does not revoke the consent. We remember that the consent could be revoked at any time without that the lawfulness of processing based on consent before its withdrawal is affected;

- Additional information on the logic applied and on protection provided for the data subject are available by sending a written request to the Data Controller;

- The provision of personal data is optional and the eventual rejection will determine the inability to
profile.

4) PERSONAL DATA PROCESSED

The personal data processed are the following:

• Data requested in the Terranova Loyalty Program registration form: name, surname, date of birth, gender, address, e-mail, mobile phone, information on purchasing habits (optional)
• Data given by the user: The optional, explicit and voluntary sending of messages to the contact addresses of the Data Controller involves the acquisition of the sender's contact data, necessary to reply, as well as all personal data included in the communications.

5) RECIPIENT OF PERSONAL DATA

Personal data might be shared, for specific purposes, with:

- Subjects acting as “Data Processors”, according to the Article n. 28 of the Regulation and/or according to Philippines Data Privacy Act (if applicable);

- Teddy S.p.A.'s business partners who operate the Terranova stores in Republic of Philippines and who have been designated Data Processors, according to the Article n. 28 of the Regulation and/or according to Philippines Data Privacy Act (if applicable);

- Subjects with which is necessary to interact for the goods/services provision, as independent Data Controller;

- Subjects or Authorities whom the communication of data is mandatory by the legal provisions or orders from the Authorities;

- Personnel expressed authorized by the Data Controller, necessary to carry out activities strictly related to the provision of goods/services, which are undertaken to confidentiality or are legally bound to do so and that have received opportune operational instructions, pursuant to article 29 of the Regulation.

The full list of Data Processors is available by sending a written request to the Data Controller.

6) TRANFERS OF PERSONAL DATA

Some of your personal data are shared with recipients who could be out of the European Economic Area (EEA).

The Data Controller ensures that the processing of your personal data is carried out according to the Regulation.

Verily, transfers shall be based on an adequacy decision or on Standard Contract Clauses approved by the European Commission. Further information is available at the Data Controller.

7) EXISTENCE OF AN AUTOMATED DECISION-MAKING PROCESS, INCLUDING PROFILING

The Data Controller does not adopt an automated decision-making process on personal data, including the profiling, referred to in Article 22 of the Regulation. Further information will be available at the Data Controller.

8) DATA ABOUT PEOPLE UNDER 18 YEARS OLD

Company’s information services such as the subscription to the newsletter (direct marketing), profiling and online chat it must be authorized by the parent/guardian by signing the application form. The Data Controller will not be responsible of possible recollection of personal data, as well as false statements, offered by the minor, and in every cases, if it is seen to be used, the Data Controller will facilitate the right to access and the right to erasure forwarder by the guardian, foster or who exercises the parental responsibility.
 

9) RIGHTS OF DATA SUBJECT

Data subject has the following rights:

(a) right to obtain from the Data Controller, in certain specific cases, the access to personal data and the rectification or the erasure of the same or the restriction of the processing or to the right to object to the processing;

(b) right to be indemnified for inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data;

(c) right to data portability;

any other rights that Regulation (EU) 679/2016 and/or the Philippines Data Privacy Act ensures to the data subject.

The appropriate petition to the Data Controller shall be presented by contacting the email designed for the feedback to the data subject or, when and if available, by filling the form in the dedicated privacy section on the website www.terranovastyle.com.

10) RIGHT TO COMPLAIN

The Data Subject that believes that the processing of personal data is taking place in breaching of the provisions of the Regulation, shall have the right to lodge a complaint with a supervisory authority (in the Republic of Philippines is “National Privacy Commission” and in Italy “Garante per la protezione dei dati”) or bring the issue before the competent court. If applicable, the Data Subject shall have the rights to complain in accordance with national laws and regulations in the Republic of Philippines.
 

11) METHODS OF CANCELLATION OF PERSONAL DATA AND UNSUBSCRIPTION FROM THE NEWSLETTER AND/OR COMMERCIAL COMMUNICATIONS

To request the cancellation of personal data processed by Data Controller, the Data Subject may send a request by e-mail to the addresses helpme@terranovastyle.com or dpo@terranovastyle.com; alternatively, the Data Subject may send a cancellation request using the appropriate form available in the dedicated privacy area. 

To stop sending newsletters and/or commercial communications by e-mail, simply follow the instructions contained in the last e-mail received or by sending an e-mail to helpme@terranovastyle.com indicating: "Trn", first name, last name and the e-mail address to which to stop sending communications. Upon receipt of the email we will cancel.

To stop sending text messages, simply send an sms message directly cell phone number from which you want to stop receiving communications, indicating with the word "unsubscribe me" (without quotes) to the following number +393666369292.
 

12) HOW TO EXERCISE YOUR RIGHTS

In order to exercise your right, you shall access the Privacy Area of the website www.terranovastyle.com and use the special form provided. Alternatively, you can contact the people in charge of the data subject’s response:

Data Controller: Teddy S.p.A., via Coriano n. 58, GrosRimini Blocco 97, 47924 Rimini (RN), Tel. (+39) 0541 301411, Fax (+39) 0541 383430, E-mail helpme@terranovastyle.com 

Data Protection Officer (DPO): PRIVACY365 Italia S.r.l., viale Berna 9B, 47924 Rimini (RN), E-mail dpo@terranovastyle.com