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  1. Terranova
  2. FAQ
  3. Fidelity Card

Fidelity Card

  • Can I use all my points to make a purchase with a zero amount?
  • Can I lend my Fidelity Card to a friend or relative?
  • How can I join the loyalty program?
  • Do the loyalty points have an expiration date?
  • I am receiving too many communications. How can I unsubscribe from them?
  • I forgot to show my card in the store. Is it possible to recover the benefits?
  • Does joining the loyalty program cost anything?
  • If I buy an item in the store using my points, how is the exchange managed?
  • In which stores can I accumulate and use the points from my WE card?
  • Are the promotions valid for all Terranova loyalty program members or only for those who received the communication?
  • Where can I check the points I have accumulated?
  • Is there a maximum limit for accumulating points?
  • Can the accumulated amount be spent only partially?
  • What happens in case of loss or theft?
  • Can I unsubscribe from the program?
  • How can I change my data?
  • What benefits do I get by joining the Loyalty program Terranova?
Terranova
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